• Shipping to Germany: 5-7 Business days.
  Orders may arrive earlier than our standard shipping timeframe However,
  For clarity and accurate planning, we recommend setting your expectations according to our stated standard shipping times.
  
  

• Damaged Items:
  Furniffy offers refunds or replacements for products that arrive damaged, defective, or are lost/stolen.
• Photo/Video Validation:
  Refund or replacement requests require validation through photo or video evidence submitted to Furniffy.
• No Return Necessary:
  In many cases, customers don't need to return the product to Furniffy.
• 30-Day Window:
  Refund and replacement requests for damaged items must be made within 30 days of delivery. 
  
  

• Incorrect/Missing Items:
  Furniffy will provide a full refund or replacement for items that are shipped incorrectly or are missing from the order. 
  
• Validation:
  Photo or video evidence is required to validate claims for incorrect or missing items before a refund is issued
  
• Order Cancellations:
  Refunds are available for orders cancelled before they are processed and shipped by the warehouse. 
  
• Furniffy generally offers refunds if requested within five days of the initial charge.

Furniffy offers 24/7 Support through Email.